Getting Help
How Do I Get Help?
For help during installation, call us at 757-889-9424. Please have your User ID ready.
For operational problems after successful installation, please consult on-line support (such as this FAQ). If that's no help, call 757-889-9424.
Installation Instructions
Windows XP
- Dial-Up Setup Instructions
- Download Picture Guided Instructions for Windows XP
Windows Vista
- Dial Up Installation Instructions
- Windows Mail Setup
Macintosh OS X (10.4 and 10.5)
- Dial Up Installation Instructions (Coming Soon)
- Apple Mail Setup (Coming Soon)
Frequently Asked Questions
- Windows Support FAQ
- Macintosh Support FAQ
Contact Support
- Technical Support Hotline: 757.889.9424
- Technical Support Email: support@whro.net
- Technical Support Fax: 757.451.6842
Technical Support Hours of Operation
- Monday-Friday: 8:30 a.m. to 5:00 p.m. EST
Currently Supported Software
- Windows XP
- Microsoft Internet Explorer
- Microsoft Outlook Express
- Windows Vista
- Internet Explorer 7+
- Windows Mail
- Apple Macintosh OS X 10.4 - 10.5